Published On: Mon, Nov 6th, 2017

Cancun – Manchester flight forced to make emergency landing in Canada

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A flight from Cancun to Manchester, England was forced to make an emergency landing in Canada to eject a disruptive passenger, in an incident that took place 10 days ago.

The TUI Airways flight diverted to Gander International Airport to ‘offload’ the male passenger, the airline confirmed.

It is understood the man was drunk and aggravating other passengers on the aircraft, as well as the crew.

One passenger on board, who asked not to be identified, said: “On the flight the disruptive passenger kept walking up and down the aisles, trying to aggravate passengers.

“The flight crew did refuse to serve him alcohol. He kept saying, ‘you have given it to everyone else’.

“His partner with him tried to calm him down but in the end the flight crew had to separate them.

“Then we were told we were diverting to Gander Airport in Newfoundland to offload him.”

It is understood the man was escorted off the flight by police and his partner was allowed to continue with their journey back to Manchester.

The witness said the man had been disruptive during the bus transfer prior to the flight.

TUI Airways confirmed the aircraft had been forced to divert following the incident, on Wednesday, October 25.

The man was drunk and aggravating other passengers on the aircraft, as well as the crew (Photo: manchestereveningnews.co.uk)

A spokesman for TUI Airways said: “We’re aware of the situation that occurred on board flight TOM173 from Cancun to Manchester, which diverted to Canada due to a disruptive passenger.

“Once the passenger was offloaded and after a short delay we can confirm that the aircraft departed safely and continued its journey to Manchester.
“We would like to again apologise to any passengers inconvenienced by this and would like to reassure customers that we take a zero tolerance approach to any behaviour of this kind.”

The spokesman was unable to confirm what happened to the man once the plane had landed.

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